Sunday Times – Best Hotel in Wales

We are delighted that Grove of Narberth has been named Best Hotel in Wales in The Times and Sunday Times Best Places to Stay Awards 2020.

“The annual Sunday Times Best Places to Stay guide, featuring the very best British hotels, has become the gold standard of the industry over the past decade. It’s a tribute to this thriving sector that even in this most challenging of years, we’ve seen a raft of exciting new openings, as well as established names upping their games. Whatever style of getaway you’re looking for, in whatever region, you can be sure of a welcoming and safe place to stay. You’ll be delighted to hear that our reviewers have selected The Grove as one of our best hotels in the country.”

Duncan Craig, Travel Editor, The Times and The Sunday Times

All of us can appreciate all the hard work that goes into delivering the hotel and restaurant standards that awards like this acknowledge.  2020 has been a momentous year not least due to the crisis that we have worked through together which makes receiving this award even sweeter.   Over the last 12 months we have achieved 5 star hotel status and become the only venue in South West Wales to ever achieve this standard.  Thomas our GM and the team have worked tirelessly to improve every aspect of our guest experience and food & drink offering.  We have also installed state of the art kitchens and back of house areas so that our team can feel proud of all the spaces they work in.   Four fabulous guestrooms and our gallery lounge have been reimagined by our designers and dear friends Martin Hulbert and Jay Grierson.  An exciting new terrace bar and lake have also been added to the front of the property to enhance this outside space for our guests.   But we haven’t stopped there, with significant investments made to run Phase 3 electricity and high speed broadband it our location deep in the Pembrokeshire countryside.

Our General Manager Thomas and owners Neil & Zoe could not be more proud of the team for staying strong in 2020 despite all the momentous changes we have introduced whilst managing through this nasty pandemic.

In Field Dining

Enjoy the pleasure of dining outside with our new in-field dining menu.

Head Chef Douglas has put together a heart warming menu, perfect for enjoying by our fire pit.

The menu has been perfectly created to take the hassle out of cooking outside.

All you need to do is add the dumplings to your chosen dish.

MENU

Lamb casserole

Vegetarian Goulash

 

Book ahead as we have limited availability.

Trainee Management Programme

Our Seren Trainee Management Programme is designed to develop the knowledge and skills that are required across our business and the broader industry. The candidates work in each of the departments of the Hotel over the course of 24 months getting real experience of how one of the few 4 AA Red Star Hotels in Wales operates.

Some of the challenges faced on the journey will put the candidate’s resolve to the test. We want the trainees to succeed and we offer continuous support through a dedicated mentor and the departmental managers themselves. We expect trainees to demonstrate initiative by driving the learning process, asking questions and being inquisitive to know more.

If the trainees meet our requirements after the 24 months, they will be offered a role within the Seren Collection but our commitment to them doesn’t stop there. During the following 2 years with us, we will also arrange for two placements a year in other hotels/organisations to help them further develop their management skills and knowledge of how other businesses operate.

This is a fantastic opportunity and we look forward to developing the next generation of hospitality professionals within Wales.

Grove of Narberth is an equal opportunity employer committed to employing a diverse workforce.

Internships

Each year, we offer Internship opportunities in our businesses that allow students to experience the hospitality industry and understand what it takes to succeed in a leading luxury hospitality business.

Our Internship positions are aimed at high-performing students, who require practical work experience and exposure to the world of luxury hospitality. To date we have placed students in key departments such as Food & Beverage, Housekeeping and Reception which typically last from 3 to 6 months. Our internships really are an excellent chance to receive our on-the-job training, exposure to our company culture and the chance to learn from our highly experienced and professional team.

If you are interested in working with us in this way, please email a covering letter and your CV to Oliver@serencollection.co.uk.

Current Vacancies

Here at the Grove, we pride ourselves in creating a happy, collaborative atmosphere for our team and providing a fantastic place to work.

Our current job vacancies include:

Full Time

Demi Chef de Partie

Chef de Rang

Commis de Rang

Head Waiter/Waitress

Painter and decorator

Part Time

Kitchen Porter

Waiter / Waitress Supervisor

Breakfast waiter/waitress

If you are interested in working with us, please email a covering letter and your CV to oliver@serencollection.co.uk

New Executive Chef Douglas Balish

We are delighted to announce that we have appointed the incredibly talented Douglas Balish who will join the team as the new Executive Chef on May 1st. Douglas will take over the reins from Allister Barsby who is moving to Kent to open his first solo restaurant venture in Hythe in June.

Born in Scotland, Douglas began his career in Ayrshire before gaining a wealth of experience in some of the top ranked restaurants in the UK including Bohemia and Whatley Manor, as well as the world-renowned Quay restaurant in Sydney. He joined The Tudor Room in 2014 and was first awarded a Michelin Star in 2016 which he still holds today. The restaurant was also awarded 4 coveted AA Rosettes in 2018.

General Manager of the Grove of Narberth, Thomas Agius Ferrante said: ‘Dougie is an exceptional talent and a lovely chap to boot. He was the perfect fit for our business and has the proven ability to inspire the team to progress the quality standards here at the Grove. His desire to be working with us in Pembrokeshire and his palpable enthusiasm for our product was sincere and refreshing.’

Congratulations to both Allister and Dougie.

Join us for Allister’s Farewell Dinner Celebration on May 2nd. Click here for more details.

Allister’s Last Supper

Thursday 2nd May

This May Executive Chef Allister Barsby will be leaving the Grove of Narberth to open his own restaurant in the small coastal market town of Hythe.

Allister joined the Grove in January 2016 and during his time in Pembrokeshire he has raised the Good Food Guide cooking score to 6 in the restaurant and retained 3 AA Rosettes.

Join us in celebration for Allister’s last supper before he hands over the reins to our new Executive Chef Douglas Balish, and enjoy a beautiful 6 course Tasting Menu full of his favourite dishes.

6 courses, £59pp.

To join us please call 01834 860915 or email reservations@grovenarberth.co.uk

Grove appoints Thomas Agius Ferrante as General Manager

We are delighted to announce the appointment of Thomas Agius Ferrante as our Hotel General Manager who joined us in February.

Thomas arrived from The Phoenicia in Malta where he was Hotel Manager. This iconic 5-star historic hotel flanks the main gates of the capital Valletta and is a member of ‘The Leading Hotels of the World’ consortium. Thomas started his career as a kitchen chef before moving into senior management roles first at One Aldwych and then at The Berkeley where he spent 7 years latterly as the Food & Beverage Operations Manager.

Managing Director Neil Kedward says, ‘We are absolutely delighted to have found Thomas. He is a true career hotel professional with a fabulous management pedigree working in world class hotel venues widely respected for their levels of customer service. Grove of Narberth is a food led venue and so his strong F&B background and sincere interest in food at this level clearly set him apart. Thomas is a warm personality, hugely intelligent and loves change. This together with his demonstrable grasp of the numbers and the commercial reality of what we do means that he is perfectly equipped for the many challenges of a modern hotelier. Thomas is the right individual at the right time to take us confidently into the future’.

Thomas Ferrante says, ‘I am really excited to be joining the Grove, a beautiful hotel in a stunning part of the world. It is a marvellous opportunity to work with the excellent team at the Grove to continue to deliver Zoe and Neil’s vision for this wonderful, warm and individual property.’

 

 

Winner in The Sunday Times

We are delighted to be named as Regional Winner for Wales in The Sunday Times Travel Top 100 British Hotels.

Full Article from The Sunday Times Travel Top 100 British Hotels.

“A 10-year transformation has turned a whitewashed 18th-century house from derelict to decadent. The last piece in the jigsaw was added this Easter with the renovation of the public sitting rooms and bar, overseen by Martin Hulbert, whose CV includes Chewton Glen, Cliveden and Coworth Park. The Grove is every bit as glamorous as those famous names, but a night here is considerably more affordable, and the new look celebrates the hotel’s Welsh heritage in style.

The sitting rooms now have tactile traditional blankets. Soulful contemporary local landscapes, handcrafted love spoons and hand-stitched antique lace are on the walls. There are flamboyant displays of wild flowers, earthenware pots that look 10 months pregnant, chunky wicker baskets stuffed with logs, and comfy sofas and armchairs that are the same mossy colours as the Preseli Hills, which you can see through the window.

The bar is moodier, thanks to black church benches and spindle-backed chairs bulging with over-plump cushions. Again, there is a great sense of place, with monochrome photographs of local scenes and even big chunks of coal encased in a glass display table.

And the bedrooms? Choose between the period drama of those in the main house or the glossy modernity of the suites in the cottages, a couple of minutes’ walk away. All have charm, though dinky terraces and balconies make the cottages more tempting.

The latest renovation also introduced a more informal dining option, allowing Allister Barsby, previously head chef at Gidleigh Park under Michael Caines, to demonstrate that he can turn his hand to casual eating as well as fine dining. So, while the main restaurant, Fernery, decorated with hand-pressed ferns from the garden, showcases his skill with dishes such as duck with roasted fennel and chorizo jam, a rib-eye steak in the laid-back Artisan Rooms hits the spot nicely, too.

The turndown gift of a packet of seeds from the kitchen garden to plant back home is a thoughtful touch.”

Source : Susan d’Arcy, The Sunday Times

https://www.thetimes.co.uk/article/the-grove-pembrokeshire-best-british-hotels-9w9rct7th

 

INSTALLATION OF TESLA CHARGERS

We are excited to announce that we have now installed Tesla charging points at the Grove, adding an accessible location on the map for destination charging in Pembrokeshire.

We have had three chargers installed with two being Tesla and one universal charger, allowing our guests to conveniently charge their car when they come and stay with us.

The charging points need to be booked prior to a visit. For more information on destination charging at the Grove, please call 01834 860 915.